How do you keep relationships clean and healthy? Taking a step back from a heated conversation to reflect on why you feel the way you feel is the first step to being understood and getting what you want. Sometimes the largest communication barriers are the judgments and biases you have about yourself. This week the Rising Phoenix Business Community discussed an empathetic approach to communication by implementing the clear communication model.
The clear communication model gives us an opportunity to accept accountability for what we are feeling, thinking and assuming. By following this model we can be concise about what we want in a logical rather than reactive manner.
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